Delivered across several industries in the digital market
+470 Projects
Assisting companies in their growth and improvement
+35.000 hours
Big and small, across cultures, industries and timezones
+150 Clients
Dedicated to improve experiences & service delivery
+10 years
I'm not just a service provider;
I'm a partner in your success story.
I'm on a mission to help businesses thrive in a world where automation, VR, AI, NLP and ML are not just a buzzword, but a strategic ally. As a CX Architect, I dig deep into customer sciences, dissect behavioural patterns, and mine data for insights that guide businesses toward efficiency.
In a world where markets shift in the blink of an eye and uncertainty prevails, success demands adaptability.
What I bring to the table
Fractional CX Architectural Services
My Fractional CX Architectural Services are designed for organizations seeking to elevate their customer experience (CX) without the overhead of a full-time executive role.
Consultation Services
My consultation services are focused on delivering targeted insights and actionable recommendations to improve your customer experience.
Workshops and Training
I offer workshops and training sessions tailored to educate and inspire your team and community in various aspects of customer experience.
Increase you Customer Retention, reduce you Customer Acquisition Costs and Accelerate Growth.
